Chuck & Hank`s River Shack & Catering in Atchison

They "updated" their games for cards. All of the sudden it costs 3x more than before! Nice staff, but not a great deal anymore.

Poor Training, Poor Management (District Managers)Inventory ordering is obviously off - need more variety of colors for kids cups (yellow, purple girls boys etc), out of certain flavors of Dipping Dots but your cashiers still sold them (cookies n cream), advertise 2 sizes of beer but was not given a size option upfront, ordered cake and was not told at point of purchase the wait would be literally over an hour only to find out the cake was still Frozen hard - we cancelled it and left! You need more than 1 manager that can approve or override at the register, Train the employees (teenagers) to a level of service that matches your outrageous prices, and get a handle of your inventory please. Future customers deserve better! And fix the ticket redeeming machines.....happy kids = happy parents = repeat customers

Very cautious wit each guest an very good service an very good job.. I should say job well done thank you...

Place was super clean! Staff was accommodating and very friendly!!! Kidz loved it

Honestly the best crew worked Saturday evening on 6/13. My son and I went to have a fun time (we definitely did) but our pizza was taken by another guest. After about an hour, I went to see if it had been delayed or something. They explained the situation and offered a refund (to which I said no, mistakes happen) and not 10 minutes later we got our pizza! Super friendly and sweet staff, great kid friendly environment and Covid-19 safe!

I was amazed at how well they were handling everything admits the pandemic. They had us use sanitizer before coming in. You could tell they were concerned about our safety and not just their own like I’ve seen around. There was only a handful of people there so it was the perfect time to go.

Chuckie Cheese will always be one of my favorites! Super cheap games their food is pretty good!! Ive had a birthday party here when i was a child and it was one of my favorite child hood memories! Your tokens get stollen by the games a lot but they will replace them if you tell them at the front desk! A lot of the times its crazy in here and children are unattended so it can be hectic at times, but overall its a pretty nice arcade! Definitely worth a try!

I took the two little kids I babysit(5&6) here for just the games and I was impressed with how far the "Play Points" went. I bought 100 play points for $20(they have a coupon on their website) and we got to play a ton of games than still had points left on the card after we left. Most of the games are 1-2 play points from what I saw. The only negatives I have is we got a cookie cake that wasn't that good, the fountain drinks and Sweet Tea didn't seem to be refilled regularly. We got there at 11am(which was only an hour after opening) and the Sweet Tea looked to be just water and the Sierra Mist didn't have much flavor to it.

It's all new with plenty of games but no more stage where they would sing. The games are great but you took away what made Chuck E. Cheese stand out. Now I feel like I'm at Dave and busters or Andy B's.

They're doing a good job at keeping things clean and sanitary during the Corona issue. Certain games may only be limited to 1 player, some were off all together. Food still tastes good. Try the Pepperoni Pizza Rolls!

Had a birthday party there. Tony was our server and he did an outstanding job. Basically we got to go there and enjoy the party instead of doing all the work. We bought the smallest package and the children loved it. They are so entertained while being there. When we first arrived they had all the table set-up. We knew exactly where we were supposed to go and didn't have to ask any questions as far as where our table was. They had a big sign with our grandsons name on it making him feel like he was on top of the world. Honestly he didn't really know how to react. I talked to management and they let me know that they are Under New Management and all of their staff has been trained to do children's parties and it's just a really cool place to be. I like the fact that it's all open and you can go basically where you want. You don't have to worry about your children being too far off. I will definitely be having another party there.

Had a birthday party for my granddaughter who turned two. The party planner we had, Tony, did a great job keeping the party moving and was super helpful. The food was hot and fresh. And Chuck E. came out several times in the 3 hours we were there. Great service. Good food. And the kids had a great time. I only have good things to say about this place!

I went for a birthday party. I asked if the cake and cupcakes I made could go in the cooler till it was time and they wouldn't even answer me. Too expensive for the food and only every other game was playable. Not worth the money I would say find something better for your kids to go play at and eat. I get going through covid-19 but if your not even cleaning the games after kids play on them then open all of the games up for a better experience.

Staff here is great and very understanding. Place is pretty clean.